When your person base simply retains rising, I’m fairly positive you’ll be able to confidently take it as an indication that what you’re providing is one thing a lot wanted.
Since its launch in 2015, JomParking has had over 500okay person downloads, an ever-increasing quantity from their achievement of 1,790 customers within the first 12 months.
Nasir, CEO and founding father of JomParking mirrored on this progress, telling Vulcan Put up, “There’s a particular change in customers going digital. We’ve seen a speedy and main increment of customers yearly.”
Individuals are additionally extra more likely to flip to expertise to resolve issues these days, paying for parking included.
“As well as, with the present COVID-19 pandemic, our numbers are rising as individuals are extra inclined to go for contactless cost choices to make their parking expertise stress-free,” he mentioned.
Steadfastly Parked In The Hearts Of Its Customers
Even in its early years, it felt as if JomParking had considered every thing. They gave customers as a lot data as potential: the realm, zone identify, its parking charges, and working hours.
In case your mum couldn’t discover a parking machine and didn’t have a cellphone, or wasn’t savvy sufficient to make use of the app? They already had an “add one other automobile” function that allow you to pay for her, anytime, wherever.
Now, they’ve added the choice for customers to get notified in the event that they obtain parking summons, though this has solely been rolled out in Tanah Merah District Council, Kelantan, for now. They’re within the strategy of implementing it in different areas too.
Another options they’ve added to the app embody:
Transaction historical past, for customers who want to declare their parking funds,Tokens that don’t expire (RM1 = 100 tokens, the app’s forex to pay for parking),Token sharing, so customers have extra choices for managing tokens.
Not too long ago, DBKL’s announcement of working with a number of cashless parking cost apps brought about a little bit of an uproar when JomParking wasn’t initially revealed as considered one of them.
Customers discovered it odd, as they have been already accustomed to utilizing JomParking in DBKL areas since 2015, again when it was the one cashless cost within the space.
This was later resolved, and JomParking was again to being lively in DBKL areas, a lot to the aid of their customers.
Transferring Into Company Partnerships
Being a startup, JomParking realised the significance of visibility early on. So that they joined MaGIC’s first cohort of their International Accelerator Programme (GAP) and have been in a position to showcase their options to business consultants and potential buyers.
At present, they’re in a position to keep related to the neighborhood by means of exhibitions, occasions, and talks, all of which have opened doorways of alternatives for the staff.
The JomParking staff at an occasion / Picture Credit score: JomParking
They’ve even been in a position to showcase their services overseas on the InnoVEX exhibition in Taipei, Taiwan, for instance.
JomParking has ventured into company partnerships as effectively, and considered one of their most up-to-date is with a VC from South Korea, TheVentures.
“Our strategic partnership with TheVentures will allow us to reinforce our programs and expertise in our efforts to steer the digitalisation of the parking business in Southeast Asia,” Nasir mentioned.
“That is in keeping with our purpose to construct the primary automobile knowledge alternate in Southeast Asia, while spearheading the parking business’s transition into adopting the Sensible Metropolis idea.”
To make this a actuality, they’re working intently with different companies reminiscent of MaGIC, MARii, MDEC, SITEC, Cradle and Cyberview.
Driving Progress Regionally & Globally
“Finally, the purpose is to cowl the entire of Malaysia because the potential of digitalising parking is huge and nationwide,” Nasir answered, when Vulcan Put up requested about a number of the subsequent areas JomParking needed to maneuver into.
At present, JomParking has over 20 websites nationwide, and a pair of websites globally in Saudi Arabia and Sri Lanka.
Even throughout the CMCO, they have been in a position to launch 2 new native websites, considered one of which was the aforementioned Tanah Merah, Kelantan, and Taman Mutiara Raya, Cheras.
Within the pipeline, they’ve acquired 17 new website launches lined up—10 within the home entrance, and seven overseas.
With each website launch, they’d perform 2-week lengthy, on-ground advertising actions to get the information out.
On high of that, in addition they perform varied on-line campaigns, and have labored with notable manufacturers reminiscent of Seize, Huawei, AirAsia, and iflix.
It’s true that there are different gamers within the cashless parking cost scene, however Nasir doesn’t see the competitors as one thing to be too frightened about.
Competitors to him is only a means to maintain pushing for innovation, and each enterprise has its personal benefits and downsides.
He even added somewhat diplomatically, “JomParking is comfortable to not solely share the trick of the commerce with different states which are to digitalise their parking cost system, but additionally to co-exist with different functions.”
You may study extra about JomParking right here.You may learn extra of our previous protection on JomParking right here.
Featured Picture Credit score: Muhamad Nasir Habizar, CEO of JomParking