Picture format: BMP,GIF,JPEG,JPG,PNG MS Office format: Excel,PPT,Word
Languages
Languages: Windows OS is built-in English, and other languanges need to be downloaded by WiFi
Package Contents
Charger: 1 English Manual : 1 Notebook: 1
Dimensions
Product weight: 1.8 kg Package weight: 2.5 kg
Product Notes: 1. Download your favorite apps through the Google Play Store or Market installed. 2. Note: This Windows 10 laptop is designed only to work with the current Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
You can change the languages in the settings .
Shipping
1. All items will be dispatched within the promised date. We will inform you via the Email if there is any delay.
2. Please double check your address at aliexpress, phone number is important when there is something urgent.
Warranty
1. We are not responsible for delays caused by the customs, import duties, taxes or other customs charges.
3. Please provide the proof of video within 5 days after you receive it if there is a quality problem, the problems will be solved with refund or replacement.
4. Please inform us within 2 days after receive the wrong product. We can offer discount, replacement or refund after confirmation.
5. We provide free maintenance within 6 months.
6. Promotion products only offer replacement and maintenance services; refund is not accepted (except wrong products received.)
Feedback
1. If you are satisfied with our products and service, your Positive Feedback will be much appreciated.
2. If for any reason, you are not satisfied with your purchase, please contact us before leaving any negative or neutral feedback, we will try our best to help you.
I am satisfied with the product but store should have clearly mentioned about UK custom and duty tax. I paid a fortune to retrieve this product otherwise would have been seized by custom officer. Please don’t keep customers in darkness tell them clearly about the charges. Therefore, this product costed me way high. I could have bought this locally more cheap.
Rated 1 out of 5
14
by U***o
its not gonna boot, it just stays in Efi menu and won’t go to windows
Rated 5 out of 5
14
by A***r
Love it!
Rated 5 out of 5
14
by E***v
Thanks to store. Notebook working well. We’ve received it in good condition, without any damages and about 14 days.
Rated 5 out of 5
14
by D***n
I had to pay 50$ for customs which sucks, but the Laptop is great. A little heavier than the older yepo model and smaller.
Rated 4 out of 5
14
by E***o
Very fast shipping (in 15 days in spain). It comes with windows 10 on but the idea was to put a linux on it. After the appropriate changes in the bios (esc key to access), i have installed a ubuntu budgie 18.04 system without problem from a usb memory. Works all: hdmi output, wifi, audio, microphone, webcam, bluetooth, ricoh sp112su printer (except the scanner part). It also recognizes an android mobile by mtp protocol at first (tested a lg g4 and a xiaomi a1 ). I don’t give you the 5 stars because battery life is not bad (3 h sailing without problem), but i see it difficult to approach 6 h as much as the configuration is optimized to achieve it.
Rated 4 out of 5
14
by E***o
It’s the second i buy with 256 gb ssd. This time i got the “customs lottery” (additional 31 €) despite avoiding dhl in shipping options. I maintain the valuation of the first. Windows uninstalled because activation was of dubious confidence. Installed ubuntu 18.04 budgie and everything running smoothly (except printer scanner function). Very good laptop, i don’t give him the 5 stars because i can’t get much more than 3 hours of autonomy out of him and i don’t see how it could be optimised to duplicate it. Otherwise, very good.
Rated 3 out of 5
14
by C***a
Poor communication as I had to email store before dispatch is made. Check properly for hidden charges as I was charged extra 12 pounds for Ali express market handling and another 28pounds for customs duties after paying for the stipulated laptop price.
Rated 5 out of 5
14
by J***n
warning, AC power is the two round prong version used in China and elsewhere, not the two flat prongs used in the US
Rated 5 out of 5
14
by Z***a
Everything was finished, everything is fine
Rated 5 out of 5
14
by B***l
store sent wrong charger with laptop. it was eu rather than us. they agreed to pay for adapter and refunded for the cost of adapter.
Rated 5 out of 5
14
by Customer
Good fast and stylish appliance as in description
Rated 5 out of 5
14
by J***g
No problem with this transaction fast shipping item as discribed
Rated 5 out of 5
14
by A***a
Overall very good netbook but work 5-8 hours of battery life can be inserted between fairy, rather 3 hours. The only language is English and even after installing the Polish and change in settings, netbook is bilingual. Unfortunately confirm feedback that sound is very kiepskiej quality and very quiet. General recommend. Customs fee 270 USD.
No more offers for this product!
Shipping Policy
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
1-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Surfavenuemall.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://surfavenuemall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
by M***m
I am satisfied with the product but store should have clearly mentioned about UK custom and duty tax. I paid a fortune to retrieve this product otherwise would have been seized by custom officer. Please don’t keep customers in darkness tell them clearly about the charges. Therefore, this product costed me way high. I could have bought this locally more cheap.
by U***o
its not gonna boot, it just stays in Efi menu and won’t go to windows
by A***r
Love it!
by E***v
Thanks to store. Notebook working well. We’ve received it in good condition, without any damages and about 14 days.
by D***n
I had to pay 50$ for customs which sucks, but the Laptop is great. A little heavier than the older yepo model and smaller.
by E***o
Very fast shipping (in 15 days in spain). It comes with windows 10 on but the idea was to put a linux on it. After the appropriate changes in the bios (esc key to access), i have installed a ubuntu budgie 18.04 system without problem from a usb memory. Works all: hdmi output, wifi, audio, microphone, webcam, bluetooth, ricoh sp112su printer (except the scanner part). It also recognizes an android mobile by mtp protocol at first (tested a lg g4 and a xiaomi a1 ). I don’t give you the 5 stars because battery life is not bad (3 h sailing without problem), but i see it difficult to approach 6 h as much as the configuration is optimized to achieve it.
by E***o
It’s the second i buy with 256 gb ssd. This time i got the “customs lottery” (additional 31 €) despite avoiding dhl in shipping options. I maintain the valuation of the first. Windows uninstalled because activation was of dubious confidence. Installed ubuntu 18.04 budgie and everything running smoothly (except printer scanner function). Very good laptop, i don’t give him the 5 stars because i can’t get much more than 3 hours of autonomy out of him and i don’t see how it could be optimised to duplicate it. Otherwise, very good.
by C***a
Poor communication as I had to email store before dispatch is made. Check properly for hidden charges as I was charged extra 12 pounds for Ali express market handling and another 28pounds for customs duties after paying for the stipulated laptop price.
by J***n
warning, AC power is the two round prong version used in China and elsewhere, not the two flat prongs used in the US
by Z***a
Everything was finished, everything is fine
by B***l
store sent wrong charger with laptop. it was eu rather than us. they agreed to pay for adapter and refunded for the cost of adapter.
by Customer
Good fast and stylish appliance as in description
by J***g
No problem with this transaction fast shipping item as discribed
by A***a
Overall very good netbook but work 5-8 hours of battery life can be inserted between fairy, rather 3 hours. The only language is English and even after installing the Polish and change in settings, netbook is bilingual. Unfortunately confirm feedback that sound is very kiepskiej quality and very quiet. General recommend. Customs fee 270 USD.